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Frequently Asked Questions

At Dear Eve Lingerie, we want your shopping experience to be as seamless and enjoyable as possible—that’s why we’ve put together our Frequently Asked Questions. This section is designed to give you quick, clear answers to the most common questions our customers ask. Whether you’re curious about sizing, garment care, shipping, or payment options, you’ll find everything you need right here.

Shopping for lingerie should feel exciting, not overwhelming, so we’ve taken the guesswork out of the process. If you’re unsure about finding your perfect fit, our FAQ will guide you to our detailed size charts. Wondering how to care for delicate lace or satin pieces? We provide easy care tips to help your lingerie stay beautiful and long-lasting.

We also understand that delivery speed matters. That’s why our FAQ covers everything from standard processing times to shipping options across Australia. You’ll even find information on tracking your order so you can shop with confidence. For payment, we’ve included details on accepted methods, including Afterpay, giving you the flexibility to shop now and pay later.

Our FAQ also outlines our returns and exchange policy, so you’ll know exactly what to expect if something doesn’t quite work out. Plus, you can read about upcoming collection drops and how to stay updated through our newsletter and social channels.

At the heart of Dear Eve Lingerie is a promise to provide not just beautiful, feminine designs but also exceptional service. Our FAQ section reflects that commitment, ensuring you always have the answers you need at your fingertips. If you can’t find what you’re looking for, our friendly customer support team is only a message away—ready to assist you with any specific queries.

Explore our FAQ today and shop with ease, knowing we’ve thought of every detail to make your experience luxurious, convenient, and stress-free.


Lingerie for a Cause: Aiding PANDA in Supporting Maternal Wellbeing

We proudly support Perinatal Anxiety and Depression Australia (PANDA). A portion of our profits goes towards helping new mothers navigate mental health challenges. With every purchase, you're not just choosing quality lingerie; you're also supporting a vital cause.

Ethical Sourcing and Quality Assurance

We are committed to ethical sourcing of materials and sustainable production practices. Our materials hail from Europe, Korea, China, and Taiwan, with manufacturing across various Asian countries. Rest assured, our lingerie is not just luxurious but also responsibly made.

Helping Petites Feel Cherished and Beautiful

Our mission is to make every petite woman feel cherished and beautiful, offering lingerie that celebrates and flatters your unique silhouette.